Some people find that a $ 100 Apple Watch rebate program announced by Apple is not being honored by carriers.
Bloomberg Apple correspondent Mark Gurman went so far as to say the deal is “designed not to pay” …
Apple announced the promotion with a single line in a press release about the availability of the Apple Watch Series 7.
Customers can purchase an Apple Watch (GPS + Cellular) directly from apple.com/store or from an Apple Store and claim $ 100 when they activate it with T-Mobile / Sprint or Verizon.
There was no fine print or footnote in the statement with conditions. However, as we noted, T-Mobile and Verizon had their own fine print.
Neither carrier facilitated the reimbursement request. T-Mobile / Sprint requires the watch to be activated on a specific new plan; buyers must then visit a microsite within 30 days to enter a promotional code; and finally wait six to eight weeks to receive the rebate in the form of a virtual $ 100 Prepaid MasterCard. Verizon requires it to be activated on a new postpaid data plan; complete an online or in-app request within 30 days; then wait eight weeks for a Verizon gift card.
But Gurman tweeted that some T-Mobile customers are told the promotion does not exist.
FYI for @tmobile customers who buy a Watch Series 7: the operator falsely denies the discount advertised on Apple’s website, with phone support saying the promotion does not exist. I would withhold buying for this offer unless it worked for others.
Others responded by saying they were having similar difficulties with Verizon. Gurman commented that the discount was the only reason some felt the purchase was worth it.
Following further responses from Apple Watch Series 7 buyers who were denied a refund, Gurman went further.
We have contacted Apple for comment and will update with any response. If you have attempted to claim the refund, please share your experiences in the comments.
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