Cleveland Orchestra Harry Potter Concert

0

CUYAHOGA FALLS, Ohio (WJW) — A number of Cleveland Orchestra patrons are angry about how they say they were treated during a Saturday night concert at the Blossom Music Center.

They say they were told the orchestra’s Harry Potter concert had been canceled due to weather, but later discovered the event had gone ahead as planned and other concert-goers were able to s sit in the pavilion seats that customers had paid for.

The Cleveland Orchestra and Blossom say they were trying to protect all spectators as thunderstorms rolled into Blossom on Saturday. But some of those who had tickets to the show say they were given misleading and false information about what was going on.

Mary Kay Deley of Chardon says she and her family stopped at the Blossom complex, but were quickly diverted to an exit.

Deley told FOX 8, “I asked one of the security guards standing out front, ‘can you tell us, sir, what’s going on?’ and he said ‘oh, the concert is cancelled’ so we said ‘okay, I guess that’s how it is’ We started going home, we went on Facebook, and on Facebook, there were pictures of the concert taking place inside the pavilion.

Picture WJW

Deley, her husband and daughter were looking forward to the Cleveland Orchestra’s Harry Potter concert at Blossom, after receiving tickets to the pavilion as a Christmas present. When told by security that Saturday night’s concert was canceled due to weather, they were told that those who had arrived early at Blossom had been led from the lawn to the pavilion for their own safety, and were then able to watch the concert .

Deley says the Cleveland Orchestra and Blossom should have been upfront with everyone.

“I think Blossom should be commended for bringing these people in and giving them a safe place. The problem is that they still organized the concert and then they told people from outside that there was no concert, and that is the problem, “said she declared.

The Cleveland Orchestra released the following statement after the concert:

To our August 20 Harry Potter Blossom ticket holders, we apologize to those who were turned away from Blossom. We made this decision for safety reasons, due to the severe weather with the threat of lightning throughout the evening and the risk given the open and exposed areas of Blossom’s parking lots and grounds. To request a ticket exchange (including further Orchestra performances at Blossom this season) or a refund, please email [email protected] with the message “exchange” or “refund”. in the subject line of the email.

We work through requests as efficiently as possible and appreciate your understanding. The bad weather showed up at the exact time most of our guests started arriving for the evening around 6:00 p.m. We were concerned about the danger of people being out in the open in the parking lots and grounds of Blossom and the threat of lightning throughout the evening. We allowed people into the pavilion who were on the grounds when it opened at 4:30 p.m.

Some of the ticket holders who missed Saturday’s concert were able to exchange their tickets for Sunday’s performance at Blossom. Mary Kay Deley says a scheduling conflict kept her family from attending Sunday’s concert.


Source link

Share.

Comments are closed.