Jet2 issues refund warning amid travel industry chaos

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Jet2 has issued an urgent social media warning amid “several fraudulent social networks and email accounts contacting our community”.

Widespread disruption has impacted the travel industry in recent weeks and months with reports of long queues, delays and canceled flights. More and more people have taken to social media this week to complain about huge and winding queues at Manchester Airport security.

An airport spokesperson told ECHO it apologized to passengers and that “most passengers will be through security within half an hour”.

READ MORE: Latest updates from TUI, easyJet, Ryanair and Jet2 for Manchester Airport passengers

Jet2 said it “has not made any cancellations due to staffing shortages”, but some routes have been withdrawn amid a review of services and demand. If your flight is cancelled, you are entitled to a refund – which can be accepted as a credit.

However, it seems that some scammers are taking advantage of this process. Taking to Twitter on Monday, Jet2 warned customers, saying: “IMPORTANT REMINDER!

“There are currently several fraudulent social media and email accounts contacting our community about their vacations. Please do not purchase refund credit notes through social media and look for the blue tick to ensure you are talking to us.”

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